AI Autonomy Is Accelerating — Consumer Acceptance Is Key to What Comes Next
October 20, 2026 · 9:00 AM · CONWAY, Ark.
Acxiom®, the connected data and technology foundation for the world's leading brands, today announced the release of its annual CX Trends Report, "From Influence to Action: Why Brands Must Apply AI Intentionally as It Takes a More Autonomous Role in CX.” Based on 4,000 consumer interviews and 700 brand interviews across the U.S. and UK, the report examines how artificial intelligence is evolving from an advisory tool into an autonomous decision-maker in customer e...
- PublishedOctober 20, 2026 · 9:00 AM
- LocationCONWAY, Ark.
- IndustryAutomotive
- LanguageEN
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